According to a report from Reddit, it seems that Galaxy S7 and S7 Edge owners who bought their phone from Verizon have discovered that the app does not come preloaded on the phone, meaning that it looks like for now, Verizon might have suspended support for the service. This is objectively dumb. Searching the Play Store or Galaxy Apps from Verizon’s S7 or S7 edge for “Samsung Pay” yields no results. However the good news is that not all is lost as users can easily sideload the app if they wish to use it.
There’s no official word as yet from Verizon explaining why it has chosen to remove the Samsung Pay app from the latest flagships or when users can expect to get the app on their handsets.